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Flagship Credit Acceptance Recruits Rob McKie as Chief Direct Lending Officer

Flagship Credit Acceptance has hired Rob McKie as Chief Direct Lending Officer to further the company’s entry into direct-to-consumer lending.

McKie will lead Flagship’s direct-to-consumer line of business. He brings more than three decades of diverse operations and sales experience to the new Chief Direct Lending Officer role, including managing all phases of a business, from operational improvement and efficiencies to market share expansion.

“The addition of Rob signals an exciting time at Flagship as we expand into the direct-to-consumer space,” stated Bob Hurzeler, Chief Executive Officer at Flagship Credit Acceptance. “While the expansion is important to our long-term plans, I am equally excited about our continued growth with new and existing dealers in the indirect automotive space. Rob has already become a valuable addition to a fantastic team.”

McKie successfully led Wells Fargo’s centralized operations prior to joining Hourglass Management (IFS) during its formative years. While at Hourglass Management, McKie led three companies under the Hourglass umbrella to record growth and profits.

Flagship remains committed to servicing and growing both their dealer network and direct fulfillment partner relationships. The direct lending platform expands the company’s products and services by offering a diverse range of services to consumers.

To learn more about Flagship Credit Acceptance, visit www.flagshipcredit.com.

Blinker Secures Capital Raise and Licensing Agreement from Flagship Credit Acceptance

Today, Blinker, an automotive e-commerce technology and services company, and Flagship Credit Acceptance, a leading auto-finance provider managed by funds controlled by Perella Weinberg Partners Capital Management LP (PWPCM) and sub-advised by an affiliate of Innovatus Capital Partners, LLC (ICP), are pleased to announce they have completed a Series C capital raise with Flagship as the sole investor.

“We are excited for Flagship Credit Acceptance to launch a direct-to-consumer experience that leverages machine learning, vision technology and self-service loan origination powered by Blinker’s technology,” said Rod Buscher, Founder and CEO of Blinker.

“As we continue to build out our partnership portfolio within the automotive sector, this is a unique opportunity to deploy Blinker’s proprietary loan origination solutions with a trusted partner,” adds Danny Martinez, President of Blinker.

“This partnership supports our mission to improve the lending experience. The investment in Blinker will allow Flagship to provide accessible lending across our expanding product set while adding significant operational efficiencies,” stated Bob Hurzeler, Chief Executive Officer of Flagship Credit Acceptance.

Flagship’s Direct Lending platform will provide multiple options to manage and improve finances directly to consumers, diversifying Flagship’s offerings through AI and digital lending. Flagship will leverage Blinker’s vertically integrated platform to facilitate the entire digital loan process.

Blinker is powering the future of automotive e-commerce by providing end-to-end digital transactional transactions that enable lenders, credit unions and fleet management companies to deliver solutions that streamline the loan origination, aftermarket sales and fleet management disposal process.

Flagship Credit Acceptance Helps Local Food Banks Provide 85,789 Meals to Those in Need

AZ_StMaarys_FoodBank.American families are struggling with increased prices for everyday items, including food, as inflation is at its highest rate since 1982, according to Barron’s. To help support the communities in which Flagship Credit Acceptance operates, the company conducted its annual virtual food drive to help local food banks support families experiencing food insecurity.

Flagship’s associates in the Tempe, AZ; Coppell, TX; and Chadds Ford, PA offices competed to determine which office could raise the largest amount of food donations or financial contributions to support their community and win a $5,000 contribution from Flagship to the local food bank. Flagship also donated $3,000 to the food bank that received the second-highest donation and increased the contribution for the third-place team’s food bank to $1,500, from the previous year’s $1,000 contribution.

“When tough times strike, many American families try to support their communities and those in need. At Flagship, we believe in supporting our communities by encouraging our associates to volunteer at organizations throughout the year and recognizing their efforts,” stated Bob Hurzeler, Chief Executive Officer of Flagship Credit Acceptance.

Flagship conducts food drives throughout the year to support local branches of Feeding America through in-office events and virtual food drives that enable associates to make contributions that are delivered directly to the local food bank. The Tempe, AZ team contributed 2,008 pounds of food, the equivalent of $1,673, earning St. Mary’s Food Bank the $5,000 donation from Flagship. The total donation of $6,673 enabled St. Mary’s Food Bank to provide 46,711 meals to families in need.

The Chadds Ford office contributed 1,861 pounds of food, the equivalent value of $1,551, earning the Food Bank of Delaware a $3,000 contribution from Flagship. The combined donation to the food bank helped the organization provide 13,653 meals.

Associates from the Coppell, TX office contributed 1,590 pounds of food or the equivalent of $1,325, earning the North Texas Food Bank a $1,500 donation from Flagship. The amount raised by associates and the donation from Flagship enabled the North Texas Food Bank to provide 25,425 meals to families in the region.

Flagship’s associates raised a total of 5,459 pounds of food, representing $4,549 of support for Feeding America’s local food banks. Combined with the financial contribution from Flagship, the equivalent of 16,859 pounds of food, or $14,049, were provided to the food banks representing a total of 85,789 meals to support families in the local communities.

Flagship Credit Acceptance Hires Rob Crowl as Chief Financial Officer

Flagship Credit Acceptance LLC (“Flagship” or “the Company”), a leading auto-finance provider, announced today the appointment of Rob Crowl, a seasoned senior-level executive with more than 34 years of financial experience spanning the banking and specialty finance industries, as Chief Financial Officer.

Crowl joins Flagship from PHH Corporation, one of the largest sub-servicers of residential mortgages in the United States and a wholly-owned subsidiary of Ocwen Financial Corporation. Most recently, Crowl held the title of president and chief executive officer, following more than five years of serving as the chief financial officer. As part of Flagship’s senior leadership team, Crowl will report directly to Bob Hurzeler, Chief Executive Officer at Flagship.

“We are excited to welcome Rob to our senior leadership team,” stated Hurzeler. “Rob’s extensive leadership and management experience will be instrumental in our future growth and will complement our performance-oriented culture.”

Prior to joining PHH, Crowl served as CFO of Sun National Bank, where he helped lead a successful recapitalization of the bank during the housing and banking crisis. Additionally, Crowl spent 12 years at National City Bank in Cleveland, Ohio, and served in a variety of leadership roles during his tenure, including COO of National City Mortgage, Corporate Comptroller, and Asset/Liability and Securitization Manager. He began his career with Crestar Bank in Richmond, Virginia, where he spent 12 years in several senior positions in the organization. Crowl holds a B.A. in Psychology and an M.B.A. from the University of Richmond.

Flagship Credit Acceptance Welcomes New CEO, Board Member

Flagship Credit Acceptance LLC (“Flagship” or “the Company”), a leading auto-finance provider, today announced that Bob Hurzeler is joining the Company as its Chief Executive Officer and as a member of its Board of Directors.

Hurzeler is in his third decade in automotive finance, having come directly from OneMain Financial where he served as Executive Vice President and Chief Operating Officer, managing the company’s sales and operations, and oversaw approximately 8,500 team members. Prior to that, Hurzeler served in a variety of roles at Wells Fargo Auto Finance, including Vice President and Regional Manager, Senior Vice President of Sales and Operations, and President. During his tenure at Wells Fargo, Hurzeler helped significantly expand its origination volume.

“It is truly an honor to join Flagship’s team,” said Hurzeler. “Flagship has grown with a strong trajectory creating a sustainable $2.9 billion serviced portfolio. This is a testament to the expertise and skill of everyone at the Company. I’m optimistic that conditions are right for Flagship to add to its history of growth and development. I look forward to helping lead us there.”

“Attracting top-tier talent like Bob is a testament to the quality of the company Michael Ritter and his team have built,” said Flagship Director Andrew Dym. “I am proud to welcome him and wish him the best in this pivotal role.”

“Everyone on Flagship’s Executive Team is delighted to welcome Bob to the Company,” said Jeffrey Haymore, Flagship President and Chief Operating Officer. “Apart from his experience, Bob’s motivation and energy is going to be an excellent fit for this period of growth at Flagship.”

Hurzeler began in his official capacity as Chief Executive Officer on June 3, 2019. Michael Ritter, who has served in that capacity since the Company’s founding in 1998, is staying with the Company as Chairman of the Board of Directors.

Flagship Volunteers With RMHC in D.C.

The 2019 Flagship National Sales Meeting was held in beautiful Washington D.C. this past January. This year’s achievements were extraordinary, and we cannot wait to see what our Sales Team will accomplish in 2019!

We kicked off the event with the team coming together to provide care packages to families that are utilizing the Ronald McDonald Houses (RMHC) in the D.C. area. This is a cause near and dear to many at Flagship, and one we are honored to support.

About RMHC

The mission of RMHC is to create, find and support programs that directly improve the health and well-being of children and their families. Visit rmhc.org for more information.

Flagship Collaborates with SMU Cox School of Business

Flagship Credit Acceptance LLC (“Flagship”), a leading auto-finance provider worked with students from the Cox School of Business at Southern Methodist University (SMU Cox) in Dallas to further the education of students pursuing Master of Science in Business Analytics (MSBA) degrees.

Flagship risk assessment team members, Senior Business Strategy Manager Tsungi Kajese and Business Strategy Analyst Taylor Shekels, worked with SMU Cox students to construct models using real-world, anonymized and non-identifiable loan application data. “To truly understand and model how the loan application process works in the real world, you need to work with real data — model data is too unrealistic,” said Hettie Tabor, director of the SMU Cox MSBA degree program. “We were delighted that Flagship was willing to work with us.”

Students in Tabor’s practicum course were provided non-identifiable descriptive vehicle loan application data that was manually-entered and full of errors. The project required students to call upon their data mining skills to clean, standardize, categorize and analyze the data to provide meaningful insights. “SMU Cox students provided real benefits to Flagship. We obtained some new techniques and tools to generate inferences around risk and new product improvements that will benefit Flagship’s customers,” said Shekels.

The course culminated with a final presentation at the Flagship offices where the students, accompanied by Tabor, were able to meet more members of the Risk team and present their findings. This year marked the second time the SMU Cox MSBA program and Flagship have partnered.

“I am very proud of both our internal risk team for showing the initiative and creating a relationship with the SMU Cox community, as well as for the hard work and passion that was shown by the students within the program,” said David Bertoncini, Flagship Executive Vice President and Chief Risk Officer. “Partnerships between educators and local businesses strengthen each, not to mention the communities they work in. We are extremely gratified by the outcomes this engagement produced again this year. We can’t wait to see what the students do next year.”

About SMU Cox

The SMU Cox School of Business, established in Dallas, Texas, in 1920, is committed to influencing the way the world conducts business via prolific research that provokes innovation, change and global thought leadership. Cox faculty members strive to connect ground-breaking research to the classroom as well as the marketplace. Consistently ranked among the world’s leading business schools, SMU Cox maintains an active global alumni network. SMU Cox is accredited by AACSB.

Flagship Credit Acceptance Improves Online Customer Portal

Flagship Credit Acceptance LLC (“Flagship” or “the Company”), a leading auto-finance provider, today announced the launch of its next generation online portal that will drive digital communications and allow customers to fully service their accounts on a new, mobile-ready format. In a continued push toward digital transformation, the Company partnered with DataOceans to offer the most comprehensive and intuitive experience in our industry. The portal will allow customers to quickly make payments, update contact details and choose from a variety of communication preferences including text, e-mail, and an option for Spanish communications. In addition, customers will be able to access statements, receive payoff quotes and view an easy-to-understand payment history.

“Customers expect to fully manage their accounts online and from their mobile devices,” said Michael C. Ritter, CEO of Flagship Credit Acceptance. “We are happy to have provided such robust information and capabilities within an extremely intuitive portal. Giving customers the choice of how to manage their accounts positively impacts both our customers’ control over their finances and our capacity to communicate effectively with our customers.”

Flagship leveraged DataOceans who used their highly configurable digital platform, as well as customer communication expertise, to quickly design and develop the customer website. “Each client’s customer base is unique, but there are strategies and design concepts that have proven to be highly effective across all industries. We listened to Flagship’s objectives and challenges and together we developed a comprehensive solution that gives them almost unlimited flexibility to communicate with their customers,” said Randy Beals, Chief Revenue Officer of DataOceans.

The Customer Account portal can be accessed at my.flagshipcredit.com

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