Meet Nathan, Network Engineer in the Chadds Ford office, who has been with the Company since 2019. Nathan’s confidence, coupled with his technical expertise, prepared him for challenges early in his career at Flagship that have since become significant achievements.
In his own words:
I was hired in February 2019 as a Network Administrator and am currently the Network Engineer at Flagship’s Chadds Ford office. I had just graduated from college and was looking for a position to continue my technology career when the opportunity with Flagship arose. This is the first technical position I have had where I’ve needed to be able to make quick decisions and think on my feet. It’s pushed me to be confident in my knowledge of Flagship’s infrastructure so that I can respond effectively when individuals ask questions or when system issues occur.
About a year after I started at Flagship, my skills were really put to the test. As a result of the COVID-19 pandemic, the company transitioned from an in-office work environment to an almost entirely remote work environment. In a short period of time, the IT department was able to help Flagship transition to having almost 95% of its staff remote. This was a significant achievement for the entire IT department and was made possible because of the emphasis put on business continuity over the past several years. All we needed to do was expand existing systems rather than replace or reconfigure large portions of the infrastructure.
Continuous Improvement is probably the Flagship Core Value that I identify with the most. Technology is constantly changing as new products are released, systems become more complex, and new threats emerge. It’s important to continually improve, not only as an individual but also as a team, by learning and improving skills and identifying and recommending procedural changes that enable Flagship to progress and grow as a company.
At Flagship, I’ve not only had the opportunity to learn about new technologies, I’m also consistently encouraged by management to expand my knowledge into other areas of interest. In previous positions, I spent most of my time maintaining networks without ever being asked how I could contribute or what more I could offer. In my time at Flagship, I’ve had opportunities to work through the entire process of researching, designing, and building network solutions. There’s also a sense of comradery at Flagship that really helps create an enjoyable team atmosphere. For example, my team makes an effort to find time to spend together outside of work. When I first joined the team, we went for a bike ride in Delaware and enjoyed a meal with people from a couple different IT teams. It was great to spend some time getting to know a few of my colleagues outside of the normal work environment.