COVID-19

Flagship Credit Beyond Lending

As the Coronavirus pandemic continues to have impact both on a local and global level, Flagship Credit wishes to communicate that we are monitoring this pandemic and its potential impact on the well-being of our customers and team members. We take this situation very seriously, the health and safety of our customers and team members are the highest priority.

We have implemented our business continuity plan enabling us to continue conducting business as usual. We are here, and we continue to provide timely service to our valued dealers and customers. If, for immediate assistance, you prefer to access your account online, we suggest that you utilize our self-service platform, the Flagship Credit Customer Portal, for 24/7 access to your account. By clicking here, you’ll be able to register for e-statements, update your address, enroll in automatic payments, and view your payment history.

If you are having trouble setting up or accessing our portal, please reach out to us by phone at 1-800-900-5150, and our customer service team will be happy to assist you.

If you are experiencing financial difficulty as a result of the coronavirus pandemic, please reach us directly. We are committed to working with customers facing challenges as a result of this virus. Please reach us directly at emergencyrelief@flagshipcredit.com.

As a reminder, common signs of coronavirus (COVID-19) infection include fever, cough, and shortness of breath. For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.

As your lender, we will continue to track the outbreak during this unprecedented time.

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