Please read our statement on how Flagship Credit is responding to COVID-19

For those impacted by Hurricane Ida, please click here

Customer Resources

At Flagship, it's easier than ever to manage your accounts!

With new features & eco-friendly delivery options — using our new Customer Account Portal lets you spend less time paying & more time driving.

Just click the Customer Account Log-In button to view & manage your new account dashboard. There you can set up recurring payments, arrange for paperless billing, create custom log-ins & more!

At Flagship we believe that managing your account should be fast, easy, and hassle free!

Check out these new features:

icon of a desk calendar with an arrow indicating cycles

View your accounts & auto-pay status

icon of a user with a plus sign

Add an additional account

icon of a mailbox with a check mark

Make changes
to your
address

icon of a computer displaying a file icon

Sign up for emailed statements

Get started now


Where credit is a problem, we’re here to find the solution.
Our company is here to offer options to get you on the road…ahead.

At Flagship we understand good people can have less than great credit. Even if you have had a previous bankruptcy or have defaulted on a loan, we believe that as long as you are committed to re-establishing your credit profile and can demonstrate a stable income and ability to repay, Flagship may have the ability to help.

Through our relationships with dealerships across the United States, we provide quality financing for customers across all levels of credit. At Flagship we work closely with our dealer partners on every application, review every detail, and whenever possible, find a way to extend to you the financing you need.

Read more about
our personal approach to lending…

Lending Philosophy

Read more about the policies and practices designed to protect you as a borrower…

Fair Lending Policy


Educational Resources

We’ve included a link to the various publications from the American Financial Services Association Education Foundation (“AFSAEF”), whose mission it is to help consumers realize the benefits of responsible money management, understand the credit process, and seek help if credit problems occur. There is a whole host of information – in English as well as Spanish — pertaining to buying a car, understanding personal loans, available on their site.

Visit AFSAEF resources


Have a question that isn’t covered here?

Please reach out to us for assistance.

Get in touch

Our Lending Philosophy

A borrower is more than just a credit score. At Flagship, we focus on the story behind the customer …and look beyond the number.

Life happens. Whether low credit scores are a result of past circumstances, one-time events or just bad luck, Flagship offers multi-tiered pricing structures to finance borrowers across the credit spectrum.

At Flagship we believe a borrower’s credit past shouldn’t dictate their future.

Many borrowers need a second chance. We recognize the vast majority of persons with credit challenges are working hard to re-establish their credit rating. Each of our Credit Analysts are trained in “common sense” lending, a philosophy of reviewing all the circumstances and determining the appropriate deal structure for the specific borrower situation. Flagship maintains a very high standard regarding Fair Lending compliance, ensuring our customers are always treated professionally and consistently.

Fair Lending Policy

Flagship Credit Acceptance LLC (“Flagship”) is committed to maintaining a culture of fair lending throughout the organization. The Company adheres to a fair lending policy which requires that credit decisions be made without regard to a consumer’s race, color, religion, national origin, sex, gender identity, sexual orientation, military status, marital status, or age (provided that the consumer(s) has the capacity to enter into a binding contract); the fact that all or part of a consumer’s income derives from any public assistance program; the fact that the consumer(s) has in good faith exercised any right under the Consumer Credit Protection Act; any other prohibited basis under federal, state, or local law; or any other factor that is not related to the consumer’s credit worthiness and ability to repay (the “Fair Lending Policy”). The Fair Lending Policy applies to all aspects of Flagship’s operations and all services offered by Flagship. It applies across all of Flagship’s credit operations, including marketing, underwriting, origination, processing, servicing, collection, loss mitigation, and payoff activities, and it also applies to all personnel who work for or on behalf of Flagship, whether as associates, officers, members of the Board of Directors, agents, representatives or service providers.

Should you have any questions about the details of any of Flagship’s policies, please contact us at 1-800-900-5150 M-F, between 9:00am and 5:00pm EST.

Check out our blog!
Stay connected
Back to top