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Flagship Credit Acceptance Hires Rob Crowl as Chief Financial Officer

Flagship Credit Acceptance LLC (“Flagship” or “the Company”), a leading auto-finance provider, announced today the appointment of Rob Crowl, a seasoned senior-level executive with more than 34 years of financial experience spanning the banking and specialty finance industries, as Chief Financial Officer.

Crowl joins Flagship from PHH Corporation, one of the largest sub-servicers of residential mortgages in the United States and a wholly-owned subsidiary of Ocwen Financial Corporation. Most recently, Crowl held the title of president and chief executive officer, following more than five years of serving as the chief financial officer. As part of Flagship’s senior leadership team, Crowl will report directly to Bob Hurzeler, Chief Executive Officer at Flagship.

“We are excited to welcome Rob to our senior leadership team,” stated Hurzeler. “Rob’s extensive leadership and management experience will be instrumental in our future growth and will complement our performance-oriented culture.”

Prior to joining PHH, Crowl served as CFO of Sun National Bank, where he helped lead a successful recapitalization of the bank during the housing and banking crisis. Additionally, Crowl spent 12 years at National City Bank in Cleveland, Ohio, and served in a variety of leadership roles during his tenure, including COO of National City Mortgage, Corporate Comptroller, and Asset/Liability and Securitization Manager. He began his career with Crestar Bank in Richmond, Virginia, where he spent 12 years in several senior positions in the organization. Crowl holds a B.A. in Psychology and an M.B.A. from the University of Richmond.

Flagship Credit Acceptance Welcomes New CEO, Board Member

Flagship Credit Acceptance LLC (“Flagship” or “the Company”), a leading auto-finance provider, today announced that Bob Hurzeler is joining the Company as its Chief Executive Officer and as a member of its Board of Directors.

Hurzeler is in his third decade in automotive finance, having come directly from OneMain Financial where he served as Executive Vice President and Chief Operating Officer, managing the company’s sales and operations, and oversaw approximately 8,500 team members. Prior to that, Hurzeler served in a variety of roles at Wells Fargo Auto Finance, including Vice President and Regional Manager, Senior Vice President of Sales and Operations, and President. During his tenure at Wells Fargo, Hurzeler helped significantly expand its origination volume.

“It is truly an honor to join Flagship’s team,” said Hurzeler. “Flagship has grown with a strong trajectory creating a sustainable $2.9 billion serviced portfolio. This is a testament to the expertise and skill of everyone at the Company. I’m optimistic that conditions are right for Flagship to add to its history of growth and development. I look forward to helping lead us there.”

“Attracting top-tier talent like Bob is a testament to the quality of the company Michael Ritter and his team have built,” said Flagship Director Andrew Dym. “I am proud to welcome him and wish him the best in this pivotal role.”

“Everyone on Flagship’s Executive Team is delighted to welcome Bob to the Company,” said Jeffrey Haymore, Flagship President and Chief Operating Officer. “Apart from his experience, Bob’s motivation and energy is going to be an excellent fit for this period of growth at Flagship.”

Hurzeler began in his official capacity as Chief Executive Officer on June 3, 2019. Michael Ritter, who has served in that capacity since the Company’s founding in 1998, is staying with the Company as Chairman of the Board of Directors.

Flagship Volunteers With RMHC in D.C.

The 2019 Flagship National Sales Meeting was held in beautiful Washington D.C. this past January. This year’s achievements were extraordinary, and we cannot wait to see what our Sales Team will accomplish in 2019!

We kicked off the event with the team coming together to provide care packages to families that are utilizing the Ronald McDonald Houses (RMHC) in the D.C. area. This is a cause near and dear to many at Flagship, and one we are honored to support.

About RMHC

The mission of RMHC is to create, find and support programs that directly improve the health and well-being of children and their families. Visit rmhc.org for more information.

KBRA Assigns Preliminary Ratings to Notes Issued by Flagship Credit Auto Trust 2018-4

Kroll Bond Rating Agency (KBRA) assigns preliminary ratings to five classes of notes issued by Flagship Credit Auto Trust 2018-4 (“FCAT 2018-4”), an auto loan ABS transaction.

As of the October 31, 2018 initial cutoff date, FCAT 2018-4 contained $239.97 million of receivables originated from both the Flagship Credit Acceptance (FCA) and CarFinance Capital LLC (CarFinance) branded origination channels and will contain $299.96 million after completion of the pre-funding period. The transaction includes a pre-funding feature that allows up to 20% of the collateral pool to be funded until two months after closing. The preliminary ratings reflect the initial credit enhancement levels of 37.40% for the Class A notes, 28.90% for the Class B notes, 17.65% for the Class C notes, 8.55% for the Class D notes and 1.85% for the Class E notes. Credit enhancement consists of over-collateralization, the subordination of junior notes, cash reserve account and excess spread. The transaction is the fourth term ABS securitization in 2018 for the Company and its twenty-fifth securitization overall.

KBRA applied its Global Auto Loan ABS methodology as part of its analysis of the transaction’s underlying collateral pool, the proposed capital structure and Flagship’s historical static pool data. KBRA also conducted an operational assessment on the originator and servicer, as well as a review of the transaction’s legal structure and transaction documents. KBRA will also review the operative agreements and legal opinions for the transaction prior to closing.

Preliminary Ratings Assigned: Flagship Credit Auto Trust 2018-4

ClassPreliminary RatingInitial Principal Balance
AAAA (sf)$190,780,000
BAA (sf)$25,480,000
CA (sf)$33,750,000
DBBB (sf)$27,300,000
EBB (sf)$20,090,000

About KBRA and KBRA Europe

KBRA is a full-service credit rating agency registered with the U.S. Securities and Exchange Commission as an NRSRO. In addition, KBRA is designated as a designated rating organization by the Ontario Securities Commission for issuers of asset-backed securities to file a short form prospectus or shelf prospectus, is recognized by the National Association of Insurance Commissioners as a Credit Rating Provider, and is a certified Credit Rating Agency (CRA) by the European Securities and Markets Authority (ESMA). Kroll Bond Rating Agency Europe Limited is registered with ESMA as a CRA.

Flagship Collaborates with SMU Cox School of Business

Flagship Credit Acceptance LLC (“Flagship”), a leading auto-finance provider worked with students from the Cox School of Business at Southern Methodist University (SMU Cox) in Dallas to further the education of students pursuing Master of Science in Business Analytics (MSBA) degrees.

Flagship risk assessment team members, Senior Business Strategy Manager Tsungi Kajese and Business Strategy Analyst Taylor Shekels, worked with SMU Cox students to construct models using real-world, anonymized and non-identifiable loan application data. “To truly understand and model how the loan application process works in the real world, you need to work with real data — model data is too unrealistic,” said Hettie Tabor, director of the SMU Cox MSBA degree program. “We were delighted that Flagship was willing to work with us.”

Students in Tabor’s practicum course were provided non-identifiable descriptive vehicle loan application data that was manually-entered and full of errors. The project required students to call upon their data mining skills to clean, standardize, categorize and analyze the data to provide meaningful insights. “SMU Cox students provided real benefits to Flagship. We obtained some new techniques and tools to generate inferences around risk and new product improvements that will benefit Flagship’s customers,” said Shekels.

The course culminated with a final presentation at the Flagship offices where the students, accompanied by Tabor, were able to meet more members of the Risk team and present their findings. This year marked the second time the SMU Cox MSBA program and Flagship have partnered.

“I am very proud of both our internal risk team for showing the initiative and creating a relationship with the SMU Cox community, as well as for the hard work and passion that was shown by the students within the program,” said David Bertoncini, Flagship Executive Vice President and Chief Risk Officer. “Partnerships between educators and local businesses strengthen each, not to mention the communities they work in. We are extremely gratified by the outcomes this engagement produced again this year. We can’t wait to see what the students do next year.”

About SMU Cox

The SMU Cox School of Business, established in Dallas, Texas, in 1920, is committed to influencing the way the world conducts business via prolific research that provokes innovation, change and global thought leadership. Cox faculty members strive to connect ground-breaking research to the classroom as well as the marketplace. Consistently ranked among the world’s leading business schools, SMU Cox maintains an active global alumni network. SMU Cox is accredited by AACSB.

Flagship Credit Acceptance Improves Online Customer Portal

Flagship Credit Acceptance LLC (“Flagship” or “the Company”), a leading auto-finance provider, today announced the launch of its next generation online portal that will drive digital communications and allow customers to fully service their accounts on a new, mobile-ready format. In a continued push toward digital transformation, the Company partnered with DataOceans to offer the most comprehensive and intuitive experience in our industry. The portal will allow customers to quickly make payments, update contact details and choose from a variety of communication preferences including text, e-mail, and an option for Spanish communications. In addition, customers will be able to access statements, receive payoff quotes and view an easy-to-understand payment history.

“Customers expect to fully manage their accounts online and from their mobile devices,” said Michael C. Ritter, CEO of Flagship Credit Acceptance. “We are happy to have provided such robust information and capabilities within an extremely intuitive portal. Giving customers the choice of how to manage their accounts positively impacts both our customers’ control over their finances and our capacity to communicate effectively with our customers.”

Flagship leveraged DataOceans who used their highly configurable digital platform, as well as customer communication expertise, to quickly design and develop the customer website. “Each client’s customer base is unique, but there are strategies and design concepts that have proven to be highly effective across all industries. We listened to Flagship’s objectives and challenges and together we developed a comprehensive solution that gives them almost unlimited flexibility to communicate with their customers,” said Randy Beals, Chief Revenue Officer of DataOceans.

The Customer Account portal can be accessed at my.flagshipcredit.com

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