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Flagship Credit Acceptance November Food Drive Raises 4,440 Pounds of Food for Feeding America in Time for the Holidays

CHADDS FORD, PA – December 21, 2020 – The coronavirus has impacted almost every family in America and worldwide. While Flagship Credit Acceptance has been fortunate to keep the vast majority of associates working, many individuals and families have experienced unstable employment leading to increased food insecurity this year. The leadership team at Flagship Credit Acceptance recognized that the 2020 holiday season would be especially trying for many families. The company normally conducts a food drive in each of its offices during the holidays, but with almost all associates working remotely, local food collection efforts would be hampered.

To address this challenge and support the local food banks, the leadership team at Flagship Credit Acceptance launched a contest in November to support Feeding America. Remote workers could make a monetary contribution or donate food through contactless drop-off directly to their local Feeding America chapter.

“Giving back to the communities in which we work has always been a part of who we are as a company. This year, it was more important than ever that we not only continue, but increase our efforts,” stated Jeff Haymore, President and Chief Operations Officer of Flagship Credit Acceptance.

For the contest, every dollar donated was considered the equivalent of one pound of food. To further excite and engage the associates, the leadership team committed to donating $5,000 to the local chapter of Feeding America that received the highest donation, with this year’s donation going to the Chads Ford office’s local Feeding America chapter in Chester, PA.

As a result of the contest, Flagship Credit Acceptance’s office in Chadds Ford, PA, donated a combined total of 2,055 pounds of food consisting of financial donations and 600 pounds of food. The Tempe, AZ, location raised a combined total of 1,615 pounds of support and the Coppell, TX, office donated the financial equivalent of 770 pounds of food.

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Flagship Credit Acceptance Expands Investment Partner Portfolio

CHADDS FORD, PA – December 17, 2020 – Flagship Credit Acceptance LLC (“Flagship” or “the Company”), a leading auto-finance provider, announced today a partnership with Pagaya, a financial technology company. This partnership will help Flagship to broaden its product offerings.

An important addition to the Flagship product is the loan-to-value (LTV) program, in addition to the traditional Flagship advance program. Flagship is encouraged by the early acceptance of the new program and expanded offering and looks forward to continued growth in the months to come.

“This type of partnership enables us to offer expanded financing products to our dealer network, and increases access to vehicle financing for consumers. The partnership with Pagaya will augment Flagship’s services, and provide greater value to both our business partners and customers,” stated Bob Hurzeler, Chief Executive Officer of Flagship Credit Acceptance.

Flagship Credit Acceptance Earns Great Place To Work Accolade

CHADDS FORD, PA – November 19, 2020 – Flagship Credit Acceptance LLC (“Flagship” or “the Company”), a leading auto-finance provider, announced today it has been certified as a Great Place to Work®. The Great Place to Work program acknowledges companies that have established a documented excellent workplace culture, and is based on anonymous associate responses to the Trust Index© survey.

A majority of Flagship’s 850 associates responded to the survey. Out of the responses, 89% of associates stated Flagship is a great place to work, compared to 59% of employees at other U.S.-based companies. Additionally, 92% of respondents said they felt welcomed when they joined the company. Importantly, 91% of associates responded they were provided with the resources and equipment to be successful, and 90% stated they were able to take time off when they felt it was necessary.

“Our belief is that a diverse and inclusive culture that is uplifting and supportive is the backbone to enabling our associates to perform at their best,” stated Bob Hurzeler, Chief Executive Officer at Flagship. “By creating a supportive culture that our associates want to be a part of, we ensure they provide first-class service to each of our customers.”

As part of Flagship’s corporate culture, the company provides associates with volunteer time off, supports local and national nonprofits and charities, and more recently has supported the Boys and Girls Club of Chester, Pennsylvania with a food drive to support families effected by the COVID-19 pandemic.

Great Place to Work is the global authority on workplace culture, employee experience and leadership behaviors. The organization helps businesses around the world survey employees, benchmark results and identify the best workplace cultures. Since 1998, Great Place To Work has been responsible for the Fortune 100 Best Companies to Work For® list.

Companies that have earned the Great Place To Work certification are eligible for evaluation in several Best Workplaces listings. Great Place To Work uses a For All Model and Methodology to evaluate businesses and top-performing companies are recognized as Best Workplaces.

Flagship Credit Acceptance Hires Rob Crowl as Chief Financial Officer

Flagship Credit Acceptance LLC (“Flagship” or “the Company”), a leading auto-finance provider, announced today the appointment of Rob Crowl, a seasoned senior-level executive with more than 34 years of financial experience spanning the banking and specialty finance industries, as Chief Financial Officer.

Crowl joins Flagship from PHH Corporation, one of the largest sub-servicers of residential mortgages in the United States and a wholly-owned subsidiary of Ocwen Financial Corporation. Most recently, Crowl held the title of president and chief executive officer, following more than five years of serving as the chief financial officer. As part of Flagship’s senior leadership team, Crowl will report directly to Bob Hurzeler, Chief Executive Officer at Flagship.

“We are excited to welcome Rob to our senior leadership team,” stated Hurzeler. “Rob’s extensive leadership and management experience will be instrumental in our future growth and will complement our performance-oriented culture.”

Prior to joining PHH, Crowl served as CFO of Sun National Bank, where he helped lead a successful recapitalization of the bank during the housing and banking crisis. Additionally, Crowl spent 12 years at National City Bank in Cleveland, Ohio, and served in a variety of leadership roles during his tenure, including COO of National City Mortgage, Corporate Comptroller, and Asset/Liability and Securitization Manager. He began his career with Crestar Bank in Richmond, Virginia, where he spent 12 years in several senior positions in the organization. Crowl holds a B.A. in Psychology and an M.B.A. from the University of Richmond.

Flagship Credit Acceptance Welcomes New CEO, Board Member

Flagship Credit Acceptance LLC (“Flagship” or “the Company”), a leading auto-finance provider, today announced that Bob Hurzeler is joining the Company as its Chief Executive Officer and as a member of its Board of Directors.

Hurzeler is in his third decade in automotive finance, having come directly from OneMain Financial where he served as Executive Vice President and Chief Operating Officer, managing the company’s sales and operations, and oversaw approximately 8,500 team members. Prior to that, Hurzeler served in a variety of roles at Wells Fargo Auto Finance, including Vice President and Regional Manager, Senior Vice President of Sales and Operations, and President. During his tenure at Wells Fargo, Hurzeler helped significantly expand its origination volume.

“It is truly an honor to join Flagship’s team,” said Hurzeler. “Flagship has grown with a strong trajectory creating a sustainable $2.9 billion serviced portfolio. This is a testament to the expertise and skill of everyone at the Company. I’m optimistic that conditions are right for Flagship to add to its history of growth and development. I look forward to helping lead us there.”

“Attracting top-tier talent like Bob is a testament to the quality of the company Michael Ritter and his team have built,” said Flagship Director Andrew Dym. “I am proud to welcome him and wish him the best in this pivotal role.”

“Everyone on Flagship’s Executive Team is delighted to welcome Bob to the Company,” said Jeffrey Haymore, Flagship President and Chief Operating Officer. “Apart from his experience, Bob’s motivation and energy is going to be an excellent fit for this period of growth at Flagship.”

Hurzeler began in his official capacity as Chief Executive Officer on June 3, 2019. Michael Ritter, who has served in that capacity since the Company’s founding in 1998, is staying with the Company as Chairman of the Board of Directors.

Flagship Volunteers With RMHC in D.C.

The 2019 Flagship National Sales Meeting was held in beautiful Washington D.C. this past January. This year’s achievements were extraordinary, and we cannot wait to see what our Sales Team will accomplish in 2019!

We kicked off the event with the team coming together to provide care packages to families that are utilizing the Ronald McDonald Houses (RMHC) in the D.C. area. This is a cause near and dear to many at Flagship, and one we are honored to support.

About RMHC

The mission of RMHC is to create, find and support programs that directly improve the health and well-being of children and their families. Visit for more information.

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