Ways to pay

Welcome to the Flagship Credit Payment Center

Recurring Payments

Enroll at my.flagshipcredit.com to create a recurring payment schedule and save money on one-time payment fees.

One-Time Payment

Make a one-time payment with your debit card, credit card, checking account or savings account at my.flagshipcredit.com (*A processing fee is imposed for this third party service).

MoneyGram

Visit any MoneyGram payment centers to make a fast, easy payment. MoneyGram payment centers are located in most CVS Pharmacy and Advance America locations.

To make a payment with MoneyGram: Use biller code 6873

Western Union Quick Collect

Quick Collect is available at many supermarkets, check cashiers and convenience stores.

To make a payment with Quick Collect: Use Client ID: 5102247285 | Sender Code: Sixthirty | State Code: TX

Telephone Payments

For automated or agent-assisted telephone payments, call 1.800.900.5150 (*A processing fee is imposed for this third party service).

*Please Note: A separate processing fee is likely to be assessed. All fees are set forth by that 3rd party vendor and fall outside any fees assessed (where applicable) by Flagship directly.

By Mail:

  • Regularly Mailed Payments

    Flagship Credit Acceptance
    PO Box 975658
    Dallas, TX 75397-5658

  • Overnight Mail Payments

    Flagship Credit Acceptance
    5400 Legacy Drive
    Mail Stop H3-GC-06
    Plano, TX 75024

  • Insurance Loss Payee

    Flagship Credit Acceptance
    PO Box 965
    Chadds Ford, PA 19317

For more frequently asked questions and answers regarding payments or other information about your account please visit our customer center

Quick Access Information

Payment Center

1.800.900.5150

Email Customer Service

Account Management

To look up and/or edit details related to your Account:

Customer Account Log-In


Have questions or require assistance?

Whether you’re seeking answers to questions, looking to speak with someone directly, or just trying to sift through the auto loan process, we have resources available.

Customer Resources

If you have a complaint or concern about how you have been treated, we want to hear from you:

Get in Touch

Fair Lending Policy

Flagship Credit Acceptance, LLC ("Flagship") is committed to maintaining a culture of fair credit throughout the organization. In this regard, Flagship has developed a Fair Credit Program ("Program") that complies with all applicable fair credit laws and regulations ("FC Laws") and reflects industry best practices. Flagship is committed to comply with the letter and spirit of FC Laws. The goal of the Program is to carry out Flagship's commitment and be recognized internally and externally (e.g., by management, associates, customers, service providers, and the public) as dedicated to fair credit principles and demanding of compliance. The Program applies to all aspects of Flagship's operations (including reviewing, purchasing and servicing retail installment sale contracts whether for itself or others) and all services offered by Flagship, and across all of Flagship's credit operations, including marketing, underwriting, origination, processing, servicing, collection, loss mitigation, and payoff activities, and to all personnel who work for or on behalf of Flagship, whether as associates, officers, members of the Board of Directors, agents, representatives or service providers.

Should you have any questions about the details of any of Flagship's policies, please contact us at 1.800.900.5150 M-F, between 9:00 a.m. and 5:00 p.m. EST.

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Our Lending Philosophy

A borrower is more than just a credit score. At Flagship, we focus on the story behind the customer …and look beyond the number.

Life happens. Whether low credit scores are a result of past circumstances, one-time events or just bad luck, Flagship offers multi-tiered pricing structures to finance borrowers across the credit spectrum.

At Flagship we believe a borrower’s credit past shouldn’t dictate their future.

Many borrowers need a second chance. We recognize the vast majority of persons with credit challenges are working hard to re-establish their credit rating. Each of our Credit Analysts are trained in "common sense" lending, a philosophy of reviewing all the circumstances and determining the appropriate deal structure for the specific borrower situation. Flagship maintains a very high standard regarding  Fair Lending compliance, ensuring our customers are always treated professionally and consistently.

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