Your New Statement

Welcome to your new statement.

At Flagship, we think paying your bill should be fast, easy and hassle free. Over the next few months, we’ll be rolling out new features starting with this easier to read statement. Take a tour of your new statement below.

START THE TOUR

Total Amount Due

$325.00

Statement Period:

Your Payment Is Due

05/03/2017

03/19/17 - 04/18/17

Payment Details

Total Amount Due from Last Statement $300.00

Total Payments Received -300.00

Payment Reversals$0.00

Total Past Due (Please pay this amount immediately)$0.00

Current Payment (Due 05/03/17)$300.00

New Late Charges$0.00

New Miscellaneous Charges$25.00

Total Amount Due $325.00

Please see the back of this statement for important Additional Information.

RETURN THIS PORTION WITH YOUR CHECK

FLAGSHIP CREDIT ACCEPTANCE LLC
PO BOX 1419
CHADDS FORD, PA 19317

Is your mailing address
correct? If not, check off box
and update on back

JOHN Q. CUSTOMER

1234 MAIN ST

ATLANTA, GA 55555

FLAGSHIP CREDIT ACCEPTANCE LLC

PO BOX 975658

DALLAS, TX 75397-5658

12312454329765432100100031500000315006

Payment Center

1.800.900.5150


Account Management

To look up and/or edit details related to your Account:

Customer Account Log-In


Correspondence & BK Notification
Flagship Credit Acceptance
PO BOX 3807
Coppell TX, 75019

Lienholder/Titles
Flagship Credit Acceptance
PO BOX 2070
Coppell, TX 75019-2070

Insurance Loss Payee
Flagship Credit Acceptance
PO BOX 965
Chadds Ford, PA 19317


If you have a complaint or concern about how you have been treated, we want to hear from you:

Get in Touch

Fair Lending Policy

Flagship Credit Acceptance, LLC ("Flagship") is committed to maintaining a culture of fair credit throughout the organization. In this regard, Flagship has developed a Fair Credit Program ("Program") that complies with all applicable fair credit laws and regulations ("FC Laws") and reflects industry best practices. Flagship is committed to comply with the letter and spirit of FC Laws. The goal of the Program is to carry out Flagship's commitment and be recognized internally and externally (e.g., by management, associates, customers, service providers, and the public) as dedicated to fair credit principles and demanding of compliance. The Program applies to all aspects of Flagship's operations (including reviewing, purchasing and servicing retail installment sale contracts whether for itself or others) and all services offered by Flagship, and across all of Flagship's credit operations, including marketing, underwriting, origination, processing, servicing, collection, loss mitigation, and payoff activities, and to all personnel who work for or on behalf of Flagship, whether as associates, officers, members of the Board of Directors, agents, representatives or service providers.

Should you have any questions about the details of any of Flagship's policies, please contact us at 1.800.900.5150 M-F, between 9:00 a.m. and 5:00 p.m. EST.

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Our Lending Philosophy

A borrower is more than just a credit score. At Flagship, we focus on the story behind the customer …and look beyond the number.

Life happens. Whether low credit scores are a result of past circumstances, one-time events or just bad luck, Flagship offers multi-tiered pricing structures to finance borrowers across the credit spectrum.

At Flagship we believe a borrower’s credit past shouldn’t dictate their future.

Many borrowers need a second chance. We recognize the vast majority of persons with credit challenges are working hard to re-establish their credit rating. Each of our Credit Analysts are trained in "common sense" lending, a philosophy of reviewing all the circumstances and determining the appropriate deal structure for the specific borrower situation. Flagship maintains a very high standard regarding  Fair Lending compliance, ensuring our customers are always treated professionally and consistently.

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