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Customer Account Portal Frequently Asked Questions

There will be no changes to your existing scheduled recurring payments. Your payments will continue to be made automatically, as scheduled, without a payment processing fee.

For online loan access, please register your account at our Customer Portal.

Please reach out to our Customer Service department to update your contact information. Stay tuned as you will soon be able to update your contact information on our new Customer Portal!

Absolutely! We are happy to update your statement preferences. Please reach out to Customer Service.

The primary borrower and a co-borrower on an account can each register for their own profile at our Customer Portal.

Our customer portal allows you to make payments online whenever and wherever you like, 24/7.
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Copyright © 2025 Flagship Credit Acceptance LLC, NMLS #473165, NMLS CONSUMER ACCESS. All Rights Reserved.


Customer and Insurance correspondence should only be sent to Flagship Credit Acceptance via the addresses listed in our Payment Center or electronically on our Contact page.


Flagship Credit Acceptance LLC is posting the following regulatory licenses as required by state law or regulations:

Flagship holds Michigan Regulatory Loan License #RL0020187, effective February 9, 2016. This license was issued by the Department of Insurance and Financial Services who can be contacted at 530 W. Allegan Street, 7th Floor, Lansing, MI 48933 or via telephone at (517) 284-8800. DO NOT SEND CORRESPONDENCE OR PAYMENTS INTENDED FOR FLAGSHIP TO THIS LOCATION.