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Insurance Frequently Asked Questions

Please call us at 1-800-900-5150 and have the following information available:

Insurance agency name
Insurance agent name/contact name
Insurance agent phone number, and
Date of loss

Borrowers remain responsible for making monthly payments until the loan is paid in full. If a total loss has occurred, please call us at 1-800-900-5150 to provide your complete insurance information. We can then begin working toward a final settlement with your insurance company. You will need to provide us with your insurance policy number, date of loss, settlement amount, adjustor name, and contact information. You may also have your insurance adjustor contact us on your behalf. After your insurance pays the settlement, you will be responsible for any remaining balance. If you have GAP or other debt protection coverage, we’ll provide the information needed to file the necessary claims.

Please call us at 1-800-900-5150

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All customer correspondence and payments should be sent to Flagship Credit Acceptance via the addresses listed in our Payment Center or electronically on our Contact page.

Flagship Credit Acceptance LLC is posting the following regulatory licenses as required by state statute:

Alabama,
California (loans made or arranged pursuant to a California Finance Lenders Law License),
Oregon
South Carolina- lender license;
South Carolina - max rate certificate;
South Carolina - consumer credit license;
South Carolina - consumer pamphlet;
Vermont - lender license;
and Vermont - sales finance license.
Flagship holds Michigan Regulatory Loan License #RL0020187, effective February 9, 2016. This license was issued by the Department of Insurance and Financial Services who can be contacted at an address of 530 W. Allegan Street, 7th Floor, Lansing, MI 48933 or via telephone at (517) 284-8800.
Flagship holds the following licenses in the state of Nevada: Nevada Foreign Collection Agency License # FCA10628, Nevada Foreign Collection Agency License # FCA10629, Nevada Collection Agency Compliance Manager Certificate # CM11254, and Nevada Collection Agency Compliance Manager Certificate # CM11799.

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Topics

Insurance Frequently Asked Questions

How do I handle an insurance claim due to physical damage?

Do I have to keep making payments if I was in an accident and my insurance company says my vehicle is a total loss?

I received an insurance check for vehicle repairs. In order to pay the body shop and claim my vehicle, Flagship Credit Acceptance must endorse the check – how do I get the endorsement?

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